Technical Account Support Specialist

Telesys is seeking a Customer Service Representative for a Technical Account in Manila. In this role, you will be the first point of contact for customers facing technical issues, providing support through phone, chat, or email. Responsibilities include troubleshooting software and hardware problems, guiding customers with step-by-step solutions, and meeting customer satisfaction metrics. Ideal candidates should possess excellent communication skills and a basic understanding of technical support processes.
#J-18808-Ljbffr