Technical Account Manager

Synacor · Tokyo, Tokyo, Japan

Location

Tokyo

Job Type

Full-time

Posted

June 01, 2026

Job Description

  Position Summary 
 This Technical Account Manager is responsible for working with clients to identify, execute, and deliver technical projects across the organization on-time against predetermined schedules, escalate and resolve technical issues, and communicate project status toward goals among cross-functional teams.
  Responsibilities 
 Build and manage strong client relationships by acting as a trusted advisor for our clients in Japan
 Act as the client liaison with internal teams at Synacor and as an expert in all facets of the client integration and implementation of Synacor products and services
 Accountable for the day-to-day operational activity of client accounts, including ticket resolution and minor operational changes
 Manage cross-functional teams; cultivate positive team dynamics, and coordinate effective communication such as leading meetings to ensure success on all projects
 Collaborate with...
        

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