Location
johannesburg
Job Type
Full-time
Posted
June 26, 2026
Job Description
What you'll do:
- Strategic Customer Engagement & Relationship Management
- Serve as the primary post-sales technical and success contact for a portfolio of strategic customers.
- Build and maintain strong relationships with customer stakeholders at all levels (executives, IT, OT, engineering, and end users).
- Develop a deep understanding of customers’ business goals, technical environments, and digital transformation initiatives.
- Onboarding, Adoption & Enablement
- Lead customers onboard and ensure smooth handovers from sales.
- Develop and execute tailored adoption and enablement plans, including training, workshops, and success roadmaps.
- Guide customers through change management and process alignment to accelerate time-to-value.
- Technical Advisory & Best Practices
- Provide ongoing technical guidance on AVEVA solutions (Operations Control, PI System, MES, Un...