Tech-Support Call Center Supervisor - Lead & Coach Teams

A leading tech support company is seeking a Call Center Supervisor in Iloilo City to manage daily operations. Responsibilities include directing team activities to ensure outstanding customer service, analyzing performance metrics, and coaching staff to exceed sales goals. Candidates should have a Bachelor's or Associate's degree, with a minimum of 2 years' leadership experience in call centers. Position requires flexibility to work various shifts, including evenings and weekends, in a fast-paced environment.
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