Team Manager, Content Curation

Clarivate · bayan lepas, penang, Malaysia

Location
bayan lepas
Job Type
Full-time
Posted
May 23, 2026

Job Description

Responsibilities

  • Lead the day-to-day operations of a team responsible for curating, reviewing, and maintaining Chinese researcher profiles.
  • Plan, assign, and monitor work to ensure delivery against quality, productivity, and turnaround time targets.
  • Provide guidance, coaching, and performance feedback to team members and support their ongoing development.
  • Ensure consistent application of editorial policies, curation rules, and workflow procedures across all profile curation activities.
  • Use Chinese language expertise to support accurate interpretation of researcher names, affiliations, publications, and related metadata.
  • Guide the team in handling profile complexities, identity resolution issues, and data quality exceptions related to Chinese profiles.
  • Monitor output quality, identify gaps or error patterns, and drive corrective actions and process improvements.
  • Maintain team statistics, operational repor...

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