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Team Leader, Shophouse

Shangri-La · Singapore, Singapore, Singapore

Location
Singapore
Job Type
Permanent
Posted
July 09, 2026

Job Description

We are looking

for a Team Leader, Shophouse to join our team!

Job Responsibilities

  • Support the F&B Manager in the daytoday operations of Shophouse

  • Lead and supervise the service team during shifts to ensure smooth operations and consistent service standards

  • Deliver warm, attentive, and personalized guest service in line with ShangriLa brand values

  • Maintain strong knowledge of food, beverage, menu items, and service procedures

  • Ensure hygiene, food safety, and workplace safety standards are consistently upheld

  • Assist in onboarding, training, and coaching team members to enhance service performance

  • Monitor staff grooming, punctuality, and readiness for service

  • Handle guest feedback and service recovery professionally and promptly

  • Conduct regular checks on outlet cleanliness, setup, and miseenplace

  • Support administrative duties, shift ...

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