Team Leader, Sales Support - Personal Banking

Led the Sales Support unit for personal banking loans, and credit cards, driving operational efficiency and regulatory compliance while coordinating with internal teams and external partners to ensure seamless service delivery and consistent business performance.

Principal Accountabilities :

• Reviewed and authorized personal banking product documentation received from Sales channels, ensuring all submissions were duly prepared for credit review and approval.
• Verified that all document, application, and security requirements were met before disbursement through team oversight and review.
• Pre-screened files and coordinated submission to Credit for evaluation.
• Managed application processing through workflow systems in a checker capacity.
• Generated credit bureau reports and Siron checks for individual and corporate clients to support credit assessment.
• Oversaw loan settlement activities and implemented approved fac...