Location
pasig
Job Type
Full-time
Posted
June 01, 2026
Job Description
Introduction:
The Team Leader plays a crucial role in overseeing the Certification Learner Support Specialist team within the Adobe Experience Cloud Certification Program. This position is responsible for leading and guiding the team to ensure exceptional support is provided to learners as they navigate their certification journey within the Adobe Digital Experience Cloud ecosystem.
Infrastructure:
- Adobe Digital Experience Cloud Certification Learning Center
- Adobe Experience League Community Forum
Essential Duties and Responsibilities:
- Provide leadership and mentorship to the Certification Learner Support Specialist team, ensuring they deliver exceptional customer service on the Adobe Experience League community forum.
- Oversee the support provided to users of the Adobe Digital Experience Cloud certification learning center, collaborating closely with operational and technical support teams to re...