Tampa Director of Client Results Role

Join MattLaw® as the Director of Client Results in Tampa, FL, and lead client-focused initiatives for personal injury claims. Drive pre-suit resolutions and evidence collection efforts.

This full-time position includes managing client communications, overseeing case documentation, and enhancing team performance. Your expertise in claims management and effective communication will ensure clients receive the highest standard of service at every step of their journey.

Key Responsibilities:
• Oversee client onboarding and document management processes
• Support new client intake across various injury types
• Ensure all correspondence meets quality standards
• Monitor trends in the insurance industry for best practices
• Collect evidence to support case evaluations and outcomes

Requirements:
• Associate degree in paralegal studies or related field
• Proven organizational skills and attention to detail
• E...