Location
saint laurent de l'île- 'orléans
Job Type
Full-time
Posted
June 27, 2026
Job Description
bioMérieux Canada Inc.
System Specialist Hotline
Position Summary
Provide remote technical support and troubleshooting to internal and external customers on diagnostic test systems marketed by bioMérieux for both Clinical and Industry product lines. Efforts are coordinated with the customer service department, QA/RC, marketing and sales. The System Specialist promotes teamwork and cooperation, removes barriers to productivity, and creates an enthusiastic, positive work environment. The system specialist will also promote the service image, reputation and customer satisfaction necessary to support sales goals and objectives.
Key Responsibilities / Duties
- Provide remote support and troubleshooting to Clinical and Industry customers throughout Canada and address internal technical inquiries from various departments
- Support microbiology laboratories in addressing instrument topics including hardware, IT and connectivity