System Application Support

Kenanga Group · kuala lumpur, kuala lumpur, Malaysia

Location
kuala lumpur
Job Type
Full-time
Posted
July 10, 2026

Job Description

Responsible for maintaining application systems on outsourced systems that are beyond the development stage. To ensure the daily operations of the systems of the Company are running smoothly.

  • Support Project Management & Service Management on outsourced systems

Participate in the project and development of the systems.

Problem Solving & Issues Tracking on Outsourced systems

  • To provide support and implement change requests for outsourced systems to meet users’ requirements.
  • Assist project management to track the project milestones and deliverables of the project. Track and follow up on the issues raised during the project phase and ensure all issues are being addressed promptly
  • Ensure adequate education and knowledge transfer to business users for outsourced systems applications.
  • Understanding/conducting user requirements and translate into system requirement document.
  • Mapping and documen...

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