System Analyst - 6 months contract

Richard's Packaging Inc. has evolved from its origins as a glass container manufacturer for pharmacies into a leading North American distributor of packaging and healthcare products for the healthcare, food and beverage, and cosmetics sectors. With 113 years of experience and a team of approximately 600 employees across the continent, we are committed to quality, innovation, and exceptional customer service. Join us in making a meaningful impact across diverse industries.

Responsibilities

As a System Analyst, you will be responsible for providing technical assistance to end-users, resolving hardware and software issues, enforcing cybersecurity policies, and ensuring smooth day‑to‑day IT operations. More specifically, your responsibilities will include:

• Provide first‑level technical support to users via phone, email, or in‑person.
• Troubleshoot hardware, software, and network‑related issues.
• Install, config...