Switchboard Operator - Luxury Retail

Join our client's prestigious automotive brand as a Switchboard Operator, where you will be the vital first point of contact for all customers connecting with Park Lane and Park Royal by telephone.

This role is central to delivering a warm, professional and seamless brand experience, ensuring every caller feels valued and effortlessly guided to the right support.

Previous experience in a switchboard, reception, or customer-facing role within luxury automotive, luxury retail, or premium hospitality environments is essential.

This full-time role offers a 40-hour working week, Monday to Saturday, on a rota basis across Park Lane and Park Royal sites.

Hours of work are between 7:45am - 20:00pm depending on day and shift.

Your Time at Work

You will deliver a seamless, premium experience from the first call, ensuring every customer is welcomed, understood, and expertly guided.

- Provide a warm, professional greeting in line with b...