Support Specialist (svenskspråkig), Helsinki tai Oulu

In this role, you will be responsible for providing high-quality IT support within the Service Desk team of the service production. You will work closely with your colleagues and other experts to ensure customers receive the best possible service. The position offers the opportunity to solve diverse technical challenges and participate in customer onboarding and development projects. You can work either in Oulu or Helsinki in modern office facilities. We offer you the chance to work in an international environment, develop your professional skills, and be part of a team that values courage and proactivity. You will have the support of an experienced team and modern tools.

Work Tasks

• Technical customer service across various channels
• Ensuring a high-quality, cheerful, and efficient service experience for end-users
• Troubleshooting issues related to end-user workstations, mobile devices, and printers, as well as handling service requests
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