Job Description
Support Operator
We are looking for someone who enjoys helping customers with complex issues, champions customer-first processes, and has an interest in competitive video gaming.
- Do you enjoy helping customers with complex issues?
- Are you a champion of customer-first processes?
- Do you have an interest in competitive video gaming?
If the answers to the above questions are yes, then this role could be idóneo for you!
In this role you will join the Support Organization at GRID, a team of 10+ customer-facing Support Agents across the globe where a professional client-first mentality is crucial to delivering customer service excellence.
You will be involved in various activities before, during and after esport tournaments, working with our partners (Tournament Organizers, Game Publishers) and customers (esports, media and betting household names) to ensure tournaments are running smoothly and relevant game data...