Support Engineer Intern

Singtel · Singapore, Singapore, Singapore

Location

Singapore

Job Type

Full-time

Posted

May 24, 2026

Job Description

Make an Impact by:

Responsible for the installation and daily operations support for facility management of client 
platforms to meet agreed business needs & service levels. 

Perform troubleshooting for client platform related problems 

Respond promptly to incident, investigate & provide temporary &/or permanent resolution of 
incidents escalated. 

Provide timely status updates to relevant parties. 

Perform service request related to client platforms. 

Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties 

Involve in client platform implementation/upgrade project. 

Perform Desktop Support services to users 

This includes receiving, prioritizing, documenting and actively resolving end user help 
requests and escalating incidents when necessary to maintain customer satisfacti...

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