Location
watford
Job Type
Full-time
Posted
July 01, 2026
Job Description
Role overview
You will be the first point of contact for patients, pharmacies and clinics, efficiently handling orders and prescriptions from enquiry through to delivery. This is a hands‑on role that combines customer service, pharmacy support and warehouse administration, so attention to detail, compliance and a helpful attitude are essential.
Key responsibilities
- Manage multiple mailboxes, responding to enquiries promptly and professionally.
- Print, check and log prescriptions in the script register with high attention to detail.
- Create and maintain accurate patient accounts, ensuring correct payment terms are applied.
- Contact patients to explain the service, confirm medication details and arrange deliveries.
- Process prescriptions and customer orders to generate picking lists, delivery notes and invoices.
- Support pharmacy operations with labelling, dispensing and stock counts (training will...