Support Associate (Permanent WFH)

Diversify · Taguig, Metro Manila, Philippines

Location

Taguig

Job Type

Full-time

Posted

May 27, 2026

Job Description

 
  Summary 
  SUMMARY 
 The Support Associate position provides exceptional customer service to help sustain and improve the use of the Clients Enterprise Solutions. This will be accomplished by timely delivery of services, successful identification and resolution of issues or service requests, and through interactive customer communication.
 
 Responsibilities include working with the customer to troubleshoot, document, and resolve software or technical problems.
 
 The ideal candidate will be highly motivated and have a passion for software, technology, customers, and problem solving. If you are self-driven, enjoy working in a team environment, have a pioneering spirit and enjoy helping others be successful.
 
  Responsibilities 
  RESPONSIBILITIES 
 Serve as first point of contact (via phone, email, and web-based support portal) for Client’s
 Customers regarding softwar...
        

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