Support Analyst

## Support AnalystApplylocations: London - 2 Gresham Streettime type: Full timeposted on: Posted Todayjob requisition id: R-6012The Role You will be a member of our Application Support team, working as a Support Analyst in a challenging environment with clients that are mercilessly quality conscious. This is a client-facing role focused on providing frontline support and guidance to our clients, ensuring timely resolution and follow up for issues that arise in business-critical, production environments. You will play a key role in maintaining client satisfaction and delivering high quality support, with opportunities to develop your expertise and pursue career growth within the team.**Responsibilities*** Provide support as part of a rotating shift schedule, including early mornings, evenings and public holidays as required to meet the needs of our clients.* Be the first point of contact for clients, delivering timely and professional support via phone and ticketing systems f...