Location
Johannesburg
Job Type
Full-time
Posted
July 06, 2026
Job Description
Are you passionate about technology, problem-solving, and delivering exceptional customer experiences? We're looking for a Customer Support Specialist to join our Sage 50c support team.
In this role, you will provide expert technical support to Sage 50c customers, helping them resolve complex product and system issues with confidence and efficiency. You will investigate customer challenges, identify root causes, and deliver practical, well-structured solutions that minimize disruption to their business operations.
Working closely with customers, business partners, advisors, and internal stakeholders, you'll play a key role in enhancing the customer experience while contributing to continuous product improvement, knowledge sharing, and digital transformation initiatives.
Location - 3 days per week out of our Johannesburg office.
Customer & Technical Support
• Deliver expert-level support for complex Sage 50c product and technical queries.
• Diagnose, invest...
In this role, you will provide expert technical support to Sage 50c customers, helping them resolve complex product and system issues with confidence and efficiency. You will investigate customer challenges, identify root causes, and deliver practical, well-structured solutions that minimize disruption to their business operations.
Working closely with customers, business partners, advisors, and internal stakeholders, you'll play a key role in enhancing the customer experience while contributing to continuous product improvement, knowledge sharing, and digital transformation initiatives.
Location - 3 days per week out of our Johannesburg office.
Customer & Technical Support
• Deliver expert-level support for complex Sage 50c product and technical queries.
• Diagnose, invest...