Supervisor Service Coordinator

**Role Overview**

The Supervisor, Service Coordination is responsible for overseeing the operational functions of the LTSS Service Coordination team in accordance with the AmeriHealth Caritas Pennsylvania Community Health Choices model of care.

**Work Arrangement**

+ Remote
+ Candidates must live in the Lehigh/Capital region in PA.

**Responsibilities**

+ Oversees the day to day operations of the assigned LTSS team of Service Coordinators, serving as the subject-matter expert in LTSS; monitoring for team and individual SC compliance of contract service line agreements and NCQA requirements.
+ Responsible for associate onboarding, performance development, improvement plans, and corrective action as necessary.
+ Monitors Participant assignment, assessments, and Person-Centered contacts, per the contract and NCQA requirements.
+ Assists with the coordination of benefits for LTSS Participants, including the development of Person-Cen...