Supervisor, Service Center - TForce Freight

Job Description
Job Title: Supervisor, Service Center
Job Summary:
This position coordinates the day-to-day operations of TForce Freight Service Centers.
This candidate analyzes operational data to understand productivity, service, and quality targets.
This position collaborates with the Service Center management team to develop action plans and improve service level results.
The Service Center Supervisor oversees staff within the department.
Job Responsibilities:
* Work with other managers to coordinate hiring and promotion decisions.
* Work with other managers to ensure adherence to labor agreements and address grievances.
* Participate in new hire orientation meetings and conduct safety and quality training.
* Determine employee training needs and provide feedback and support.
* Conduct performance evaluations and resolve individual and group performance issue.
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