Location
United States
Job Type
Full-time
Posted
July 15, 2026
Job Description
JOB SUMMARY:
Supervises staff in Patient Financial Services overseeing daily team operations to ensure timely billing and collections on accounts receivables using the Epic Resolute Hospital Billing system and SSI clearinghouse. Monitors staff productivity for quantity and quality, ensuring appropriate actions and documentation are completed. Performs training for staff. Administers progressive disciplinary action, as needed, for performance and policy infractions. Monitors work processes and identifies/implements process improvement opportunities. Ensures all billing and collection activities are compliant with federal, state, and industry standards and regulations.
MINIMUM QUALIFICATIONS:
Bachelor's Degree
2 years of experience
In lieu of Bachelor's: 5 years of experience in a lead/supervisory role OR 7+ years of progressive experience in patient financial services for a large hospital or health system
PREFERRED QUALIFICATIONS:
Supervises staff in Patient Financial Services overseeing daily team operations to ensure timely billing and collections on accounts receivables using the Epic Resolute Hospital Billing system and SSI clearinghouse. Monitors staff productivity for quantity and quality, ensuring appropriate actions and documentation are completed. Performs training for staff. Administers progressive disciplinary action, as needed, for performance and policy infractions. Monitors work processes and identifies/implements process improvement opportunities. Ensures all billing and collection activities are compliant with federal, state, and industry standards and regulations.
MINIMUM QUALIFICATIONS:
Bachelor's Degree
2 years of experience
In lieu of Bachelor's: 5 years of experience in a lead/supervisory role OR 7+ years of progressive experience in patient financial services for a large hospital or health system
PREFERRED QUALIFICATIONS:
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