Supervisor-operations

**Additional Information**
**Job Number**
**Job Category**Rooms & Guest Services Operations
**Location**AC Hotel Queretaro Antea, Avenida Antea No 1050, Ejido Jurica, Queretaro, Queretaro, Mexico, 76127
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management
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Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Sh...