Supervisor, IT Operations

Convergys · muntinlupa, metro manila, Philippines

Location
muntinlupa
Job Type
Full-time
Posted
July 01, 2026

Job Description

Supervisor, IT Operations

Location: PHL Muntinlupa - Alabang

Job Type: Full time

Responsibilities

  • Entry-level professional in a supervisory role; receives predetermined work assignments that are process-driven and subject to moderate control and review.
  • Directs subordinates on a course of action based on established policies and procedures to complete assignments.
  • Provides input and contributes to managing costs related to a unit or sub-unit.
  • Analyzes situations or data using established practices and procedures; works on issues of limited scope.
  • Receives assignments in task-oriented terms; supervises subordinates to set priorities and complete assignments.
  • Executes specified routine tasks; prevents delays caused by erroneous decisions.
  • Coordinates, supervises and drives direct reports to achieve set metrics and business goals through coaching, mentoring and regular feedback.
  • Monit...

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