Supervisor, Intake Operations- Evernorth

As the Supervisor of Intake Operations, you will lead a high-performing team responsible for ensuring patients experience timely, accurate, and seamless access to care. In this role, you will guide daily operations, strengthen team capabilities, and drive continuous improvement across intake processes. Your leadership will foster a collaborative, service-focused environment that enhances patient outcomes and supports organizational growth.

**Responsibilities**

+ Lead daily intake operations by prioritizing workflows, assigning responsibilities, and ensuring timely, accurate completion of tasks.
+ Develop and coach team members, supporting onboarding, training, and ongoing competency growth to build a strong and engaged workforce.
+ Monitor performance, provide feedback, and guide improvement efforts to support productivity, quality, and service goals.
+ Oversee key intake functions including onboarding, insurance verification, authorization, and patient suppo...