Supervisor - Gaming Marketing Services

Regulatory & Compliance Oversight

• Ensure all gaming marketing activities comply with UAE gaming laws, GCGRA regulations, licensing conditions, and internal controls.
• Enforce Responsible Gaming principles across all marketing and player engagement activities.
• Ensure promotions, incentives, and player benefits operate strictly within approved regulatory frameworks.
• Support compliance audits, investigations, and regulator inquiries related to marketing services.
• Escalate regulatory risks, player behaviour concerns, or control breaches immediately.

Marketing Services & Player Engagement

• Supervise day‑to‑day gaming marketing services and host support activities.
• Ensure player interactions by the gaming telemarketing team follow approved scripts, eligibility rules, and access controls.
• Monitor service delivery for VIP and premium players under enhanced AML/KYC and risk protocols.
• En...