Supervisor, Employment Services

Program Nature and Scope

The Supervisor, Employment Services plays a critical leadership role in overseeing and coaching a team of frontline Employment Services staff. This position is well-suited for a confident, people-focused leader who thrives in a high-accountability, performance-driven Employment Ontario environment and excels at translating performance targets into effective day-to-day operational practices.

Operating within a structured and supportive leadership framework, the Supervisor contributes to regular collaboration, shared problem solving, and ongoing guidance. By maintaining a strong on-site presence and a focus on coaching and follow-through, the Supervisor plays a key role in driving continuous improvement and supporting the organization’s success in Service System Manager (SSM) performance reviews. This includes reviewing actual performance against established targets, identifying variances, and implementing timely, site-level corrective act...