Supervisor - Call Center Operations

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five‑star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

Wynn Al Marjan Island is currently seeking a Supervisor – Call Canter Operations to join the resort’s Call Canter Operations team.

• Drive structured training delivery for new hires, refreshers
• Ensure structured training includes upselling techniques, product positioning, and value‑based selling aligned with reservation channels