Student Support Hub Adviser - University

Page Personnel · London, England, United Kingdom

Location

London

Job Type

Interim

Posted

July 02, 2026

Job Description

Make a real difference to student lives
Be part of a modern, people‑first university
About Our Client
Our client is a leading higher education institution committed to placing students at the heart of everything it does. With a strong focus on inclusivity, wellbeing and service excellence, the university has recently invested in a brand‑new Student Support Hub
Job Description
Key Responsibilities:
Providing front‑line, in‑person support to students within the Student Support Hub
Delivering excellent customer service in a clear, approachable and supportive manner
Understanding student needs, assessing queries and offering practical solutions or referrals
Supporting students who may be distressed, with empathy and professionalism
Resolving queries at first point of contact wherever possible using knowledge, systems and initiative
Accurately recording interactions using CRM or l...
        

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