Student Account Specialist (Mérida)

Company IntroductionWorldStrides is a leading provider of educational travel and experiential learning programs.ResponsibilitiesInvoice students and universities, collect payments, track outstanding balances, and follow up on late payments.Process financial aid forms and track disbursements of student aid.Set up and track payment plans.Ensure program finances cover all student costs.Review and approve invoices to host universities, housing agencies, and international vendors.Manage and track promotional discounts.Maintain financial details in student accounts within the CRM system.Process withdrawals, deferrals, and program changes.Update program contracts and other financial forms for students.Advise about financial aid, 529 plans, payment plans, and tuition assistance.Answer questions about cancellation policy, taxes, and provide price breakdowns.Serve as point of contact for all inquiries related to program and student finances at 1‐2 study abroad locations.Collaborate closely wi...