Strategy Lead (Collections)

• Shape strategy, influence senior stakeholders, and drive better business outcomes
• Turn data and insights into action while challenging the status quo
• Experience in collections isn't essential. We're interested in strong analytical thinkers from a range of backgrounds

About us | Mō mātou

ACC is a trusted and high‑performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.

You can find more about ACC and the work we do at

About the role | Mō te tūranga mahi

As a Collections Strategy Lead, you'll use data, insights and strategic thinking to optimise collections performance across ACC's debt portfolio. You'll identify trends, emerging risks and opportunities, providing recommendations that improve outcomes and support informed decision‑making.

You'll be a member of the Collections & Recoveries Leadership Team, and will play a key role in shapin...