Strategic Senior Analyst for Operations

Join Questbank as a Senior Analyst and manage operational excellence in credit card services. Apply your insights in a hybrid work environment focused on innovation.

In this key role at Questrade Financial Group, you’ll take charge of the end-to-end operational architecture that supports credit card services. With a strong emphasis on AI-driven strategies, you will ensure that workflows are efficient and aligned with strategic goals. Your leadership and process knowledge will be critical in achieving continuous improvement.

Key Responsibilities:
• Define operational processes aligned with strategic goals
• Execute end-to-end management of workflows
• Lead transitions to intelligent automation
• Act as a liaison between IT and product leadership
• Ensure comprehensive data integrity across systems

Requirements:
• Over 10 years in business process management
• Bachelor’s or Master’s degree in a related disci...