Location
toronto
Job Type
Full-time
Posted
June 19, 2026
Job Description
Excel as a Strategic Renewal Operations Senior Manager at Salesforce, focusing on data-driven solutions to refine renewal processes. Enhance efficiency and reduce costs through innovative strategies.
Salesforce seeks an experienced professional with at least 8 years in operations or consulting roles. Your primary responsibilities will include overseeing renewals data, managing case resolutions, and championing quality improvement initiatives. You will utilize AI and data analytics to automate processes and drive scalable solutions.
Key Responsibilities:
• Lead and optimize renewals data maintenance and workflows
• Manage internal cases for swift resolution
• Act as a primary point for escalation and decision-making
• Identify workflow needs and implement solutions
• Drive data quality initiatives for organizational efficiency
Requirements:
• 8+ years in Renewals or Operations
• Proficient in SQL, SOQL, and Python for data analysis
• Expertise in CRM pla...
Salesforce seeks an experienced professional with at least 8 years in operations or consulting roles. Your primary responsibilities will include overseeing renewals data, managing case resolutions, and championing quality improvement initiatives. You will utilize AI and data analytics to automate processes and drive scalable solutions.
Key Responsibilities:
• Lead and optimize renewals data maintenance and workflows
• Manage internal cases for swift resolution
• Act as a primary point for escalation and decision-making
• Identify workflow needs and implement solutions
• Drive data quality initiatives for organizational efficiency
Requirements:
• 8+ years in Renewals or Operations
• Proficient in SQL, SOQL, and Python for data analysis
• Expertise in CRM pla...
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