Strategic Process Analyst: Map, Optimize & Drive Change

WNS · centurion, centurion, South-Africa

Location
centurion
Job Type
Full-time
Posted
July 15, 2026

Job Description

WNS in Centurion seeks a Business Process Analyst to map and document core processes, reviewing manuals with process owners and business units. You will map discussions into formal procedures and ensure accurate stakeholder inclusion. You will gather data, translate SME input into process maps and support change management. Experience with DMAIC/DMADV and common modelling tools is essential.

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