Strategic Enterprise CSM — Growth & Global Coordination

A leading marketing technology company based in Kuala Lumpur seeks an experienced professional to be the main contact for Mid-Market and Enterprise-level customers. This role focuses on customer success, managing client relationships, and driving adoption of products. Responsibilities include monitoring client usage, conducting regular check-ins, and implementing retention strategies. The ideal candidate has significant experience in customer success within a SaaS environment and excellent project management skills. Join our inclusive team where your contributions will be valued!
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