Strategic Cloud Customer Success Lead

Jordan Dreams is seeking a Senior Customer Success Manager to join their EMEA Customer Success team in Dubai. The role involves managing a portfolio of strategic cloud customers across Construction & Engineering and Utilities. You will serve as the primary point of contact, ensuring customer satisfaction and driving adoption of Oracle products.

The successful candidate will possess over 10 years of experience in related customer-facing roles and must demonstrate strong executive communication skills. A collaborative approach with a focus on customer value is essential.