Job Description
As the Strategic (National) Account Contract Compliance Manager, you will manage the relationship between Applied service centers and customer plants within a defined geography in terms of customer service, quality assurance, increased efficiency and communication. Duties include, but are not limited to:
• Provide exceptional customer service and product education and help to form an overall streamline of processes between large protein producer production plants and Applied's Service Centers
• Multi-task and handle the large volume of questions that arise from both Service Centers and large protein producer
• Handle a large amount of data and filtering for specific results related to the following metrics: backorder review, on-time delivery, response time analytics, error free, efficient sourcing, and inventory management
• Identify opportunities to increase efficiency, proactively identify and carry out continuous improvement opportunities
• Manage assigned large...
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