Store Customer Service Manager

Decathlon · Singapore, Singapore, Singapore

Location

Singapore

Job Type

Full-time

Posted

July 16, 2026

Job Description

At Decathlon, the Customer service experience leader's mission is to delight our customers, across all our channels and touchpoints & support the store business.
Mobilize store teammates to offer the best-in-class customer experience locally and serve profitable and sustainable growth
Responsibilities
Develop, enrich, and take care of human capital
Embody and bring to life the Purpose, Values, the 8 human fundamentals within the team
Define a target human organization that is suited to the current and future challenges of my activity
Recruit and onboard complementary talents without compromising on our essential criteria
Create conditions that ensure the well-being of myself and my teammates
Lead and implement our management scheme 
Manage compensation in alignment with internal policy 
Manage performance and take necessary actions to achieve objectives
Ensure compliance with legal and con...
        

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