Job Description
Position Description:
Missions
Lead the onboarding and coordination of a Level 3 support team composed of 5 engineers within the Storage & Backup administration team.
Support, design, and continuously improve storage and backup infrastructures and associated tools.
Oversee the implementation and follow-up of security remediation actions.
Administer and engineer storage solutions in a large-scale 24x7 environment.
Collaborate closely with IT teams and business stakeholders to design and deliver solutions aligned with business needs.
Drive automation initiatives to reduce repetitive tasks and improve team efficiency.
Diagnose and troubleshoot complex distributed application and infrastructure environments.
Ensure adherence to procedures, technical design standards, and best practices.
Participate in a Follow-the-Sun support model covering Europe and Asia.
Manage activities under the ITIL framework (Change, Incident...