Staff Engineer, Agent Systems

Responsibilities

• Design and own the agent systems architecture — retrieval, orchestration, tool integration, and evaluation — as a coherent, production‑grade platform
• Build RAG pipelines that ground agents in real CargoSprint data: indexing strategies, chunking, embedding models, retrieval evaluation, and freshness maintenance
• Design orchestration patterns for multi‑step agentic workflows using LangGraph or equivalent — with explicit attention to failure modes, non‑determinism, and graceful degradation
• Build and maintain the tool and integration layer that connects agents to production systems — Salesforce, HubSpot, Postgres, internal APIs — with the error handling and retry logic that production demands
• Instrument everything: distributed tracing, latency dashboards, retrieval quality metrics, LLM output evaluation pipelines
• Establish reusable agent primitives and internal engineering patterns so the team builds th...