Sr. UX Designer, Network Systems, Amazon Customer Service

Description
Amazon's mission is to be earth's most customer-centric company. One of the ways we are doing this is by transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-native service experience. Amazon Customer Service User Experience Studio is seeking a Senior UX Designer to improve the operational tools that anticipates customer needs and continuously enable associates to solve real-world challenges before they even reach customers.

Our studio is made up of a team of smart, passionate designers, user researchers, UX writers, UX program managers, product managers, and developers to drive a design process that always works backward from the customer.

You'll do great in this role if you are:

- Passionate about creating elegant, simple to understand designs
- Able to balancing customer experience, business goals, and technical constraints
- Excited to dig into challenging problems and ask ...