Sr. Technical Services Manager

Job Description Stefanini Group is currently looking for a Sr. Technical Services Manager to be part of our Infrastructure Services Division. This role will act as a single point of contact and will focus on ensuring Operational Readiness and Governance Oversight for one of our key strategic accounts within EMEA. Job responsibilities: Help mature internal processes, break down work into logical function groupings to enable the team to deliver early and often. Manage customer expectations while establishing and maintaining clear accountabilities. Ensure clarity of delivery commitments, prioritize and re-prioritize to maximize value. Manage effective communications with senior-level Customer stakeholders, project delivery teams, internal delivery teams, 3rd party vendors, etc. Effectively address bottlenecks and anticipate trade-offs to balance security and business needs against team or technology constraints. Manage Issues and Risks across all service components helping to remove barri...