Job Description
Senior Relationship Manager based in Switzerland. This is a high-impact client-facing role within the payments and fintech ecosystem, focused on managing and expanding relationships with strategic, high-value merchants operating in complex, high-risk environments. You will act as a trusted advisor, helping clients reduce chargebacks, optimize dispute processes, and improve overall payment performance through data-driven insights. The role requires close collaboration with internal technical, onboarding, and product teams to ensure seamless client integration and long-term success. You will be responsible for driving retention, identifying growth opportunities, and strengthening commercial outcomes across your portfolio. This position offers strong autonomy, direct exposure to senior stakeholders, and the opportunity to shape client strategies at scale. It is ideal for someone who thrives in a fast-paced, performance-driven, and relationship-focused environment.