Sr. Process Improvement & Service Excellence Lead (Hybrid)

J-K Network Services, located in Pampanga, Philippines, is seeking a Sr Manager Process Improvement to lead the execution of service excellence strategies. This role requires at least 8-10 years of managerial experience in process improvement, preferably within a BPO environment.

The ideal candidate will manage cross-functional projects and work collaboratively with operations and leadership teams. This position operates on a hybrid setup, offering competitive compensation including a basic pay of Php160,000 plus allowances.