Sr. Manager, LC Service

Carrier · New Delhi, Delhi, India

Location

New Delhi

Job Type

Full time

Posted

July 10, 2026

Job Description

Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
Spares planning for Dealers & Audit on Regular basis
Meeting with Distributors & Sub dealers on Monthly basis
Reconciliation of Dealer account at service end.
Maintaining service Call and evaluating TAT for all Dealers daily basis & improvement plan.
Resolving Customers problems and improve customer service.
Should have technical Knowledge on RAC & VRF , Technical site visits for support.
Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
Maintaining strong relationships with dealers, and sales representatives.
Training to new Technicians on Carrier Product & EH&S.
Traveling to Upcountry location on basis of requirements.
Benefits
We are committed to offering competitive benefits p...
        

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