Sr. Associate Manager - Training | Knowledge Management

Company Description:

Sutherland is seeking an attentive and goal-oriented person to join us as aSr. Associate Manager fortraining . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description:

As aSr.Associate Manager -Training , you will support the success of training and performance initiatives by assisting in the coordination and delivery of high-quality training programs. Your role helps ensure service excellence and customer satisfaction by working closely with training leadership, operations, and support teams.

Key Responsibilities

• Support the implementation of training programs across new hire and existing employee groups, ensuring alignment with performance and quality standards
• Assist in maintaining regular communicati...