Location
xico
Job Type
Full-time
Posted
July 07, 2026

Job Description

Company Overview
Our client helps U.S.-based campground and RV park operators sell more stays and run day-to-day reservations smoothly. They do this through a combination of:
A business platform for operators (to manage reservations, guest communication, and day-to-day booking operations)
A traveler-facing marketplace that helps parks get discovered and generate additional demand
HQ: Austin, TX (distributed team) • Customers: U.S.-based campground and RV park operators • Team size: ~35
Your Role
We are seeking a versatile and customer-focused Senior Account Manager to manage customer relationships, drive retention, reduce churn, and ensure long-term customer success within a B2B SaaS environment.
This role combines Account Management, Customer Success, Support, and Onboarding responsibilities. The ideal candidate is tech‐savvy, AI‐enabled, adaptable, and comfortable working across Sales, Support, Product, Finance, Support, and Onboarding teams. This perso...

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