Speed-to-Lead Leader (ViciDial) — Compliance & Conversion

OnTact in Cape Town is looking for a dynamic Contact Centre Team Lead who brings an unstoppable attitude and ViciDial technical mastery. This role requires leading a high-energy team dedicated to converting premium leads while ensuring compliance with POPIA and TCF regulations. You will cultivate a motivating work environment and drive performance through quick lead response and adherence to best practices.

The ideal candidate knows how to energize their team while managing rates and performance metrics effectively. This high-stakes role is perfect for someone who thrives in a fast-paced, growth-oriented culture.