Location
karnataka
Job Type
Full-time
Posted
June 17, 2026
Job Description
Job Title: Technical Support Analyst AutoCAD / Revit / 3DS Max Company: Movate (formerly CSS Corp) Experience: 3 to 5 Years Location: Bangalore Employment Type: Permanent Shift: Rotational Shift Work Mode: Hybrid Job Description: We are hiring a Technical Support Analyst to provide support for Autodesk tools including AutoCAD, Revit, and 3DS Max. The role involves assisting users in the AEC domain with technical queries, troubleshooting issues, and ensuring seamless tool usage. Key Responsibilities: Provide technical support for AutoCAD, Revit, and 3DS Max users Handle installation, activation, and licensing-related issues Perform L1 troubleshooting for configuration and technical problems Guide users on drafting, BIM modeling, and visualization workflows Manage customer queries via chat, email, and phone Escalate complex issues to higher support teams Maintain accurate case documentation and reports Required Skills: Hands-on experience with AutoCAD, Revit, 3DS Max (minimum 2 mandatory...